--- title: AI training for teams description: 90-minute AI training for teams using Microsoft Copilot, ChatGPT and Claude. Learn deep research, reusable prompts and practical AI workflows. Online or in-person UK delivery. --- [Skip to content](https://dovetail.team/ai-training#main-content) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. [![Image and word mark logo for Dovetail](https://dovetail.team/hs-fs/hubfs/dovetail%20workmarklogo%20(1).png?width=200&height=200&name=dovetail%20workmarklogo%20(1).png)](https://dovetail.team/) - Solutions Services - [Copilot Readiness Assessment](https://dovetail.team/copilotreadinessassessment) - [Copilot Training](https://dovetail.team/ai-training) - [Purpose Built Agents](https://dovetail.team/agents) - [Copilot Extensibility](https://dovetail.team/copilotextensibility) - [Copilot for SharePoint & SPFx](https://dovetail.team/sharepoint) Agents - [Contract Review](https://dovetail.team/contract-reviews) - [Contract Stress Test](https://dovetail.team/contract-stress-test-agent) - [Risk and Compliance](https://dovetail.team/compliance) - [Business Enabler](https://dovetail.team/business-enablement) - [Financial Crime](https://dovetail.team/fin-crime-assistant-agent) - [Custom Agents](https://dovetail.team/custom-agents) - [Security](https://dovetail.team/security) - [Blogs](https://dovetail.team/blog) - About - [Company](https://dovetail.team/company) - [FAQ](https://dovetail.team/faq) - [Support](https://dovetail.team/support) ![Search icon](https://5018647.fs1.hubspotusercontent-na1.net/hubfs/5018647/Design/Icons/Font%20Awesome/search.svg) [Book a demo](https://dovetail.team/request-a-demo-dovetail) AI TRAINING # Stop prompting. # Start achieving. ### A 90-minute intermediate training that takes your team from getting answers to getting outcomes. [Book a session](https://dovetail.team/request-a-demo-dovetail) [More information](https://dovetail.team/hubfs/GTM_Copilottraining_V2-1.pdf) [Book a session](https://dovetail.team/request-a-demo-dovetail) [More information](https://dovetail.team/hubfs/GTM_Copilottraining_V2-1.pdf) ![Alectris\_logo\_nb\_png](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/Alectris_logo_nb_png.png?width=100&height=15&name=Alectris_logo_nb_png.png) ![unitedairconditioning\_logo\_nb](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/unitedairconditioning_logo_nb.png?width=100&height=28&name=unitedairconditioning_logo_nb.png) ![onereal)logo](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/onereal\)logo.png?width=150&height=84&name=onereal\)logo.png) ![mitasindustry\_logo\_nb](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/mitasindustry_logo_nb.png?width=100&height=100&name=mitasindustry_logo_nb.png) ![metaleskpo\_logo-removebg-preview](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/metaleskpo_logo-removebg-preview.png?width=100&height=16&name=metaleskpo_logo-removebg-preview.png) ![merk\_logo\_nb](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/merk_logo_nb.png?width=100&height=17&name=merk_logo_nb.png) ![mastracorp\_logo-removebg-preview](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/mastracorp_logo-removebg-preview.png?width=150&height=33&name=mastracorp_logo-removebg-preview.png) ![lithianddriveway-removebg-preview](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/lithianddriveway-removebg-preview.png?width=80&height=36&name=lithianddriveway-removebg-preview.png) ![kudosservices\_logo\_NB](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/kudosservices_logo_NB.png?width=80&height=43&name=kudosservices_logo_NB.png) ![jem\_electronic\_logo-removebg-preview](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/jem_electronic_logo-removebg-preview.png?width=80&height=40&name=jem_electronic_logo-removebg-preview.png) ![IA\_innovativeaerosystems-removebg-preview](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/IA_innovativeaerosystems-removebg-preview.png?width=100&height=39&name=IA_innovativeaerosystems-removebg-preview.png) ![EJR\_legalservices-removebg-preview](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/EJR_legalservices-removebg-preview.png?width=80&height=80&name=EJR_legalservices-removebg-preview.png) ![ecobliss\_climate-removebg-preview](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/ecobliss_climate-removebg-preview.png?width=100&height=95&name=ecobliss_climate-removebg-preview.png) ![colegio\_pioneros\_logo-removebg-preview](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/colegio_pioneros_logo-removebg-preview.png?width=150&height=150&name=colegio_pioneros_logo-removebg-preview.png) ![Coastal-Holding-With-Challlengineers-logo-removebg-preview](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/Coastal-Holding-With-Challlengineers-logo-removebg-preview.png?width=150&height=85&name=Coastal-Holding-With-Challlengineers-logo-removebg-preview.png) ![beckettcorp\_logo\_NB](https://dovetail.team/hs-fs/hubfs/CST/cst_LOGOS/beckettcorp_logo_NB.png?width=150&height=44&name=beckettcorp_logo_NB.png) ![profile](https://dovetail.team/hs-fs/hubfs/profile.png?width=150&height=150&name=profile.png) ![intelligent\_delivery\_solutions\_logo-removebg-preview](https://dovetail.team/hs-fs/hubfs/intelligent_delivery_solutions_logo-removebg-preview.png?width=150&height=150&name=intelligent_delivery_solutions_logo-removebg-preview.png) THE CHALLENGE ## Everyone can write a prompt. ## Almost no-one knows what to do next. You've asked Copilot a question. You got a response. And it was... fine.  But "fine" isn't the same as useful.  You know the basics: type a question, get an answer. But what happens when the first answer isn't good enough?  - when the summary misses the point - the analysis is shallow - the output takes three rounds before it's usable Is AI the problem, or is it the way you're using it? The gap is the skills between prompting and producing. This course closes that gap.    ✕ What most people do Type a prompt → get a response → accept it or give up. ✕ What goes wrong The output is generic, shallow, or misses the real objective entirely. ✕ The conclusion “AI doesn’t work for what I need.”   ✓ What this course teaches Pick the right model, use deep research, build reusable prompts, work with real files, and manage multi-step projects. THE CURRICULUM  ## Five skills that separate casual users from confident ones. Each module includes teaching, a live demo in Microsoft Copilot, and a hands-on exercise.  1 **Modes, types & model picker** Not all AI models are equal. Learn when to use standard vs reasoning modules, and how to pick the right one for the task at hand. 2 **Deep research** Go beyond surface-level answers. Use reasoning mode and deep research to tackle complex multi-step questions that basic prompts can't handle.  3 **Reusable prompts & lightweight agents** Stop rewriting the same prompt every week. Create Copilot Lite agents that save, standardise, and share your best prompts across the team.    4 **File handling** Work with real business files: .msg, .csv, .xls, .pdf. To review, extract, summarise, analyse, and produce outputs directly inside AI tools.   [5 **Projects & notebooks** Keep longer work on track. Use persistent project and notebook features for multi-step tasks that span days, not minutes.](https://ecosystem.hubspot.com/marketplace/website/generator-theme-by-drive-web-studio) THE FORMAT ## Learn it. See it. Do it. Every module follows the same three-step pattern so you leave with real experience, not just theory.  ![dovetail\_icon2](https://dovetail.team/hs-fs/hubfs/dovetail_icon2.png?width=268&height=268&name=dovetail_icon2.png) Teach We explain the idea, when to use it, and what good output should look like. ![dovetail\_icon7](https://dovetail.team/hs-fs/hubfs/icons/dovetail_icon7.png?width=73&height=73&name=dovetail_icon7.png) Demo Live walkthrough in Microsoft Copilot you can follow along with in real time. ![dovetail\_icon5](https://dovetail.team/hs-fs/hubfs/icons/dovetail_icon5.png?width=73&height=73&name=dovetail_icon5.png) Exercise Hands-on practice with real files and clear success criteria you complete yourself. ## Teach We explain the idea, when to use it, and what good output should look like. ![gtm\_training\_image](https://dovetail.team/hubfs/gtm_training/gtm_training_image.png "gtm_training_image") ## Teach We explain the idea, when to use it, and what good output should look like. ![Team AI training workshop showing tags, triggers and analytics setup](https://dovetail.team/hubfs/gtm_training/gtm_training_image.png) ![gtm\_training\_image-2](https://dovetail.team/hubfs/gtm_training/gtm_training_image-2.png "gtm_training_image-2") ## Demo We demonstrate the workflow in Microsoft Copilot, step by step, with your team following along. ![Showing the Copilot UI as an example of the demo of the AI training excerise](https://dovetail.team/hubfs/gtm_training/gtm_training_image-2.png) ## Demo We demonstrate the workflow in Microsoft Copilot, step by step, with your team following along. ## Exercise Apply the skill to realistic examples and files, with guidance and clear success criteria.   ![Copilot output demonstrating the difference between think deeper and quick response](https://dovetail.team/hubfs/gtm_training/gtm_training_image-3.png) ## Exercise Apply the skill to realistic examples and files, with guidance and clear success criteria. ![gtm\_training\_image-3](https://dovetail.team/hubfs/gtm_training/gtm_training_image-3.png "gtm_training_image-3") WHO IT'S FOR ## Built for the 90% who've started but hit a ceiling. This course is for anyone already using ChatGPT, Claude, Copilot or similar tools at a basic level but wants to do more meaningfully.  You should already:  ✓ Know the prompt-in / response-out model ✓ Understand what a hallucination is ✓ Know these tools can search the web ✓ Have a basic awareness of data privacy in AI If you're nodding, you're ready. ✓ Knowledge workers Using AI daily but struggling to get consistent value. ✓ Team leads & managers Wanting to upskill their teams beyond basic prompting. ✓ Power users ready for more Comfortable with AI basics, ready to unlock real productivity. OUTCOMES ## From the session to your workflow. Same day. Skills you'll put to work immediately. **Right model. right job** Confidence to choose the right AI model for every task.  **Deep research technique**  A method for tackling complex business questions that basic prompts can't answer.  **Reusable prompt templates** Lightweight agents and prompt templates you built yourself during the session  **Real file skills**  Process spreadsheets, PDFs, and emails directly inside AI tools.  [**Project-based workflows** A workflow for tasks that take more than one conversation to complete.](https://ecosystem.hubspot.com/marketplace/website/generator-theme-by-drive-web-studio) ## FAQs Does the training have to be online? No. Most of our AI training sessions are delivered online using Microsoft Teams, making it easy for teams across the UK to take part. We can also deliver training in person for organisations based in Brighton, London, and across the UK. If you'd prefer an in-person session, please let us know when enquiring and we'll discuss the options available. How long is the training? Most sessions are designed to run for around 90 minutes. The exact duration can vary depending on the size of your team, the level of interaction, and whether you'd like additional exercises, workshops, or Q&A time included. Do I need previous AI experience? This is an intermediate-level course, so we recommend that attendees have some prior experience using tools such as Microsoft Copilot, ChatGPT, or Claude. You don't need to be an expert. If you're already familiar with the basic prompt-and-response workflow and want to get more practical value from AI, you're in the right place. What AI tools do you cover? Most of our training is centred around Microsoft Copilot, as that's the platform many organisations are adopting today. However, we also have experience delivering training on ChatGPT and Claude, and can tailor sessions to your organisation's preferred tools and workflows. Is the training suitable for teams? Yes. The course is designed for teams, departments, and organisations that want to move beyond basic prompting and develop practical AI skills that can be applied immediately in day-to-day work. Can the training be customised? Absolutely. We can tailor examples, exercises, and demonstrations to your sector, role types, and business objectives to ensure the training feels relevant and immediately useful. GET STARTED **Your team already has AI. Give them the skills to use it.**  90 minutes. Five practical modules. Delivered in Microsoft Copilot. Product-agnostic skills your people keep forever. 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